Frequently asked questions

Your key questions about Link Money, answered.


How does Link Money - Pay by Bank access bank data?
Does Link Money store a customer's bank login?
Why should customers pay with their bank?


How are customer funds guaranteed?
How long will it take for a merchant to receive a customer's payment?
What banks are available through Link Money - Pay by Bank?
How does Link Money reduce disputes?
Does Link Money have a maximum amount on which they will guarantee?


Is Link Money SOC 2 compliant?
Is your data encrypted?
How can I report security issues?